More and more regulators worldwide are making massive demands on the financial industry to monitor electronic communications. On closer inspection, it quickly becomes clear how extensive this demand is. It involves the monitoring of mails, chats, social media and telephone, including conferencing systems such as Zoom.
b-next works with various partners to solve this task, such as the London-based company Intelligent Voice. The transcription of spoken texts, the search for keywords, the evaluation in terms of call duration and participants, and above all the search and finding of calls in the archives for telephone calls decisively helps to manage this task efficiently and quickly. Automation also helps to keep costs under control here.
The basis for these requirements can be found, among other things, in the regulations for MIFID II and in the corresponding international regulations. But there are also plenty of internal reasons to learn more about the structure of your own company’s eCommunication.
For decades, b-next has been a reliable partner for all issues related to capital markets compliance. Our standard product CMC:eSuite is constantly being expanded with additional useful and helpful functions and applications for the compliance office.
b-next offers interested companies the opportunity to get to know the software in individual demo sessions. You can register at sales@b-next.com.